Support
Questions, problems or ideas — write to us.
The quickest way is More → Send feedback in the app. It opens an email with the app version and device details already filled in, which helps us find a problem faster. You can edit or delete anything in it before sending. It never includes your profiles, supplements or doses.
Frequently asked questions
How do I move my data to a new phone?
On the old phone: More → Data → Export → Share file, and save the file somewhere you can reach from the new phone (for example Google Drive, iCloud Drive or email). On the new phone: More → Data → Import → Choose file, select that file, then Check and Replace all data. Import replaces everything that is in the app on the new phone.
How do I import the schedule I already have?
More → Data → Import → Copy AI instructions. Paste the instructions together with your current schedule into the AI assistant you use. It converts your schedule into the Stackbox format and asks you when something is unclear; it should not change or add anything. Paste its answer into Stackbox (or save it as a file and use Choose file), then Check. The preview shows what will be imported before anything is replaced. You can also enter everything by hand.
Does Stackbox give dosage advice or check interactions?
No. Stackbox is an organizational tool. It keeps the schedule you enter and shows simple totals such as "2 capsules · 1000 mg". It does not give medical advice, diagnose, recommend doses or check interactions. Consult your healthcare provider.
Does Stackbox send reminders?
Not in the current version. You open the app and mark what was taken.
Can several family members use it on their own phones?
Stackbox has no accounts and no sync: the data lives on one phone. Usually one person keeps the schedule for the whole family. You can share an export file with another phone, but the two copies are then separate.
How do I add a supplement with several ingredients, such as D3 + K2?
For now, create one supplement and put the composition in its name, for example "D3 + K2 (5000 IU / 100 mcg)", without a strength. Its dose line then shows the number of capsules or drops.
I hid a profile or a supplement by mistake. How do I get it back?
Open Profiles, Supplements or Protocol and tap Hidden, then Restore. Hiding never deletes your history.
How do I delete all my data?
More → Data → Delete all data, then type DELETE to confirm. This permanently deletes everything Stackbox stored on the phone. Uninstalling the app does the same. Files you exported earlier and system backups are not affected.
Where is my data stored? Who can see it?
Only on your phone, in the app's private storage. Stackbox has no servers and no analytics, so we never see your data. See the privacy policy.
Stackbox is made by Bithard International OÜ, Tallinn, Estonia. Available for iPhone on the App Store; Android is coming soon to Google Play.